
One API Secret, Hundreds of Breaches: Inside the ConnectWise Cloud Backup Supply-Chain Attack
In October 2024, an unidentified threat actor exploited a compromised multi-tenant API secret tied to ConnectWise Cloud Backup (formerly SkyKick), gaining unauthorized access to Microsoft 365 environments across hundreds of customer tenants. The attacker leveraged the stolen credential to bypass MFA, perform Microsoft Graph API reconnaissance, elevate privileges, and implant persistent backdoor credentials in affected tenants. Huntress confirmed successful sign-ins across more than 300 Entra tenants, with 162 verified compromises. ConnectWise suspended Cloud Backup, SaaS Security, and Cloud Management services roughly two days after initial attack activity was observed on October 15, 2024. This incident exemplifies the systemic risk of shared multi-tenant application secrets in managed service provider ecosystems. A single compromised credential cascaded into hundreds of downstream customer breaches, underscoring how supply-chain trust relationships and privileged API access can become force-multipliers for attackers targeting SMB-focused MSP platforms.
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