Global Cisco Switch Reboot Outage: DNS Client Vulnerability Hits Network Operations
In January 2026, numerous Cisco network switches globally experienced widespread, persistent reboot loops due to a software vulnerability in their DNS client service. Beginning around 2 AM UTC, administrators observed affected Cisco models—including CBS250, CBS350, SG350, SG350X, SG550X, and Catalyst C1200—entering repeated crashes when DNS queries for core domains (such as www.cisco.com or NTP servers) failed. The root trigger appears to be a firmware bug in the DNSC task, causing the switch OS to log a critical error and initiate an immediate reboot, with impacts observed across multiple organizations and networks worldwide. Temporary mitigations, such as disabling DNS or SNTP features, helped restore partial stability until Cisco and upstream CDN providers reverted the changes. The incident highlights the ongoing risk that latent software vulnerabilities in ubiquitous infrastructure devices pose to business continuity. As device automation and remote management expand, similar vulnerabilities can cause cascading operational outages across sectors, underscoring the need for robust patching, rigorous QA in embedded systems, and improved visibility over east-west traffic disruptions.
Kill Chain