Salesforce AI Prompt Injection Bug Exposes CRM Data in 2025 Breach
In September 2025, security researchers at Noma Security identified a critical vulnerability, termed ForcedLeak (CVSS 9.4), in Salesforce Agentforce, an AI-powered platform for constructing automation agents. The flaw allowed threat actors to launch indirect prompt injection attacks against Agentforce’s integration with Salesforce’s CRM, opening avenues for exfiltration of sensitive customer relationship data. The attack leveraged manipulated AI prompts that bypassed input validation, ultimately resulting in confidential business and customer information being at risk of exposure until Salesforce deployed a rapid patch. This incident highlights the growing risks stemming from AI prompt injection vulnerabilities as more enterprises embrace AI-integrated SaaS for customer-facing processes. The Salesforce episode underscores regulatory and security urgency to address trust boundaries around rapidly-evolving AI within business-critical platforms.
Kill Chain